The wheels are made from a rubber and resin composite. They are quiet 360-degree spinner wheels designed for smooth rotation and easy pulling. A normal rolling sound may still occur during use.

For in-stock items, orders confirmed before the daily cut-off time can usually be shipped the same day. Orders confirmed later are normally shipped the next day, and we aim to ship within 48 hours.

Delivery time depends on the destination and logistics method. Domestic delivery usually takes about 3-4 days after shipment, while remote areas may take around 5-6 days. For export orders, delivery time will be confirmed based on the shipping method.

We are a direct factory supplier and provide competitive factory pricing based on order quantity, materials, specifications, and customization requirements. Please send your inquiry for a detailed quotation.

A small amount of movement is normal for telescopic trolley handles. This design allows smooth extension and helps absorb impact during use. A handle that is too tight may be easier to damage under force.

The suitcase can generally carry around 25 kg of items, and the shell can support short-term sitting in normal use. Exact load capacity may vary by model and size.

Most models use a single-layer zipper with good burst-resistant performance. Zipper structure can also be customized according to order requirements.

For luggage models with a USB charging port, there is an internal cable inside the lining zipper that connects to a power bank. The external USB port can then be used to charge a mobile phone.

Many of our suitcase models use PC material, which is lightweight, flexible, pressure-resistant, and wear-resistant. It helps maintain suitcase strength while keeping the product weight lower.

Products can be inspected upon receipt. If there is a confirmed quality issue, please contact us with photos or videos, and we will provide a suitable after-sales solution according to the order terms.